Privacy Policy

What does Mutual Credit Union do with your personal information?

Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.

  • Why?

    Why?

  • What?

    What?

  • How?

    How?

Facts

  • Why?

    Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.

  • What?

    The types of personal information We collect and share depend on the product or service You have with Us.

    This information can include:

    • Social Security number and credit history
    • account balances and payment history
    • transaction or loss history and wire transfer instructions

    When You are no longer Our member, We continue to share Your information as described in this notice.

  • How?

    All financial companies need to share customers’ personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers’ personal information, the reasons Mutual Federal Credit Union chooses to share; and whether You can limit this sharing.

Reasons We can share Your personal information

Does the Credit Union share?

Can You limit this sharing?

Questions? Call (877) 457-3654 or go to afd253e2-c983-43f9-a029-28fd6d354859.cc10.conves.io

Reasons We can share Your personal information

For Our everyday business purposes – such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or

report to credit bureaus

Does the Credit Union share?

YES

Can You limit this sharing?

NO

Reasons We can share Your personal information

For Our marketing purposes – to offer Our products and services to You

Does the Credit Union share?

YES

Can You limit this sharing?

NO

Reasons We can share Your personal information

For joint marketing with other financial companies

Does the Credit Union share?

YES

Can You limit this sharing?

NO

Reasons We can share Your personal information

For Our affiliates’ everyday business purposes – information about Your transactions and experiences

Does the Credit Union share?

NO

Can You limit this sharing?

WE DON’T SHARE

Reasons We can share Your personal information

For Our affiliates’ everyday business purposes – information about Your creditworthiness

Does the Credit Union share?

NO

Can You limit this sharing?

WE DON’T SHARE

Reasons We can share Your personal information

For Our affiliates to market to You

Does the Credit Union share?

NO

Can You limit this sharing?

WE DON’T SHARE

Reasons We can share Your personal information

For non-affiliates to market to You

Does the Credit Union share?

NO

Can You limit this sharing?

WE DON’T SHARE

What We do

 N/A

What We do

How does Mutual Credit Union protect my personal information?

To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 

What We do

How does Mutual Credit Union collect my personal information? 

We collect Your personal information, for example, when You

  • open an account or apply for a loan
  • apply for financing or make a wire transfer
  • show Your driver’s license

We also collect Your personal information from others, such as credit bureaus or other companies. 

What We do

Why can’t I limit all sharing?

Federal law gives You the right to limit only

  • sharing for affiliates’ everyday business purposes – information about Your creditworthiness
  • affiliates from using Your information to market to You
  • sharing for non-affiliates to market to You

State laws and individual companies may give You additional rights to limit sharing. 

Definitions

 N/A

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies. 

  • Mutual Credit Union has no affiliates. 

Definitions

Non-Affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies. 

  • Mutual Credit Union does not share with non-affiliates so they can market to You.

Definitions

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to You. 

  • Our joint marketing partners include insurance, mortgage servicing, and loan recapture companies.