Lost or Stolen Card

Use the following phone numbers for help with your debit or credit card.

Lost/Stolen Credit Card

To report a lost or stolen credit card, please call 1-877-457-3654 and choose option 5.

Lost/Stolen Debit or ATM Card and general questions

To inquire about a declined transaction or to ask other questions regarding your Debit or ATM card, please call 1-833-809-9821. To report a lost or stolen Debit or ATM card, please call 1-800-682-6075.

Disputes on Your Visa® Debit Card

To report a dispute on your Mutual Visa debit card, please call 1-833-809-9822.

Declined Visa® Credit Card Transactions

To find out why your Mutual Visa credit card transaction has been declined, please call 1-855-340-8773.

During Business Hours:
Local: 601-636-7523 or Toll Free: 877-457-3654 

After Business Hours:
Toll Free: 877-457-3654 option 3 for Debit/ATM Cards or option 4 for Credit Cards