Lost or Stolen Card
Use the following phone numbers for help with your debit or credit card.
Lost/Stolen Credit Card
To report a lost or stolen credit card, please call 1-877-457-3654 and choose option 5.
Lost/Stolen Debit or ATM Card and general questions
To inquire about a declined transaction or to ask other questions regarding your Debit or ATM card, please call 1-833-809-9821. To report a lost or stolen Debit or ATM card, please call 1-800-682-6075.
Disputes on Your Visa® Debit Card
To report a dispute on your Mutual Visa debit card, please call 1-833-809-9822.
Declined Visa® Credit Card Transactions
To find out why your Mutual Visa credit card transaction has been declined, please call 1-855-340-8773.
During Business Hours:
Local: 601-636-7523 or Toll Free: 877-457-3654
After Business Hours:
Toll Free: 877-457-3654 option 3 for Debit/ATM Cards or option 4 for Credit Cards