Lost or Stolen Card
Use the following phone numbers for help with your debit or credit card.
Lost/Stolen Credit Card
To report a lost or stolen credit card, please call 1-877-457-3654 and choose option 5.
Lost/Stolen Debit or ATM Card and general questions
To report a lost or stolen Debit or ATM card, inquire about a declined transaction, or ask other questions regarding your Debit or ATM card, please call 1-877-457-3654 and choose option 6.
Disputes on Your Visa® Debit Card
To report a dispute on your Mutual Visa debit card, please call 1-877-457-3654 and choose option 7.
Declined Visa® Credit Card Transactions
To find out why your Mutual Visa credit card transaction has been declined call:
During Business Hours:
Local: 601-636-7523 or Toll Free: 877-457-3654
After Business Hours:
Toll Free: 888-526-0404